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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Interesting

September 17, 2026

5  out of  5
rating by Interesting
"30 year SF Policyholder here. Will, Kristie, Savannah and the rest of the team provide STELLAR service. When we call, Kristie will answer “Hey (insert our name)!” They are knowledgeable, responsive and efficient. We LOVE that we can call a local number and reach real live local people who we’ve grown to not only know down through the years but count on: rely on. We are so blessed and thankful this still exist in an ever evolving digital world. There’s NOTHING like having a RELATIONSHIP with your Insurance Agents. In business period - relationships matter and they don’t take it lightly. We are grateful."
We responded:
"Thank you so much for this incredible review! Hearing that you’ve been part of our State Farm family for 30 years means the world to the whole team.

In today's digital world, we refuse to lose that personal touch. When you call, we want you to feel like you're talking to a neighbor who truly cares—because you are! We all take immense pride in being the real, local people you can rely on when it matters most.

Relationships are the absolute foundation of our business, and we are so grateful for your trust, your loyalty, and your kind words. Thank you for being such a wonderful part of our community!"
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Miesshia Johnson

September 14, 2026

5  out of  5
rating by Miesshia Johnson
"I had the pleasure of working with this amazing staff. I came to them with a bit of a complex situation and they were patient, kind, very knowledgeable, and willing to help. Not only did they get a perfect bundle package for my family they also got it at a way lower cost than we were previously paying. I would recommend any and everyone to try State Farm you will not regret it"
We responded:
"Thank you so much for taking the time to share your experience with the Will Worn State Farm team! We are absolutely thrilled to hear that we could help your family navigate your unique situation with patience and care. Providing excellent service and finding you the perfect bundle package—all while putting money back in your pocket—is exactly what we strive to do every day. Your kind recommendation means the world to our staff, and we are so proud to have you as part of our State Farm family!"
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Karen Aldridge

September 8, 2026

5  out of  5
rating by Karen Aldridge
"Always nice and friendly. Savanna is the sweetest. They are ready to take care your needs"
We responded:
" Thank you so much for the kind words! Savanna truly is the sweetest, and we are so proud to have her on our team. At Will Worn State Farm here in Albany, GA, we always strive to make sure your insurance needs are completely taken care of with a friendly smile. We appreciate your support!"
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Betty Lloyd Nash

September 4, 2026

5  out of  5
rating by Betty Lloyd Nash
"Haven’t had any problems been with State Farm for several years"
We responded:
"Thank you so much for being a loyal customer with us over the years! We truly appreciate your business and are thrilled to hear that you've had a smooth, problem-free experience with our agency. Providing reliable service is always our top priority at Will Worn State Farm. If you ever need anything or want to review your coverages, please don't hesitate to reach out to our team. Thank you again for your trust in us!"
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Stephen Brimberry

August 31, 2026

5  out of  5
rating by Stephen Brimberry
"Top notch customer service every time that a customer since I was 1980."
We responded:
"Thank you so much for your incredible loyalty! Being a customer since 1980 is a remarkable milestone, and we are deeply honored to have earned your trust for over four decades.

Our entire team at Will Worn State Farm is dedicated to providing top-notch customer service every single time, and reviews like yours inspire us to keep maintaining that high standard. Thank you for being such a valued part of our State Farm family here in Alban"
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Pamela Gibson

August 31, 2026

5  out of  5
rating by Pamela Gibson
"Always an exceptional experience! Quick, convenient and pleasant encounter each visit. Excellent customer service. Thanks Kristie for all you do. You, Will and Savannah are a great team"
We responded:
""Wow, what an incredible review! Thank you so much for taking the time to share your experience with Will Worn State Farm. We are so proud of our entire team for consistently delivering the quick, convenient, and pleasant service you deserve. Taking care of our neighbors here in Albany is what we do best, and knowing we've earned your trust truly makes our day. We appreciate your support and look forward to serving you for years to come!"
"
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Tanisha Ms

August 5, 2026

5  out of  5
rating by Tanisha Ms
"I have both my mortgage and car insurance through this company, and I couldn't be more pleased with my experience. From the very beginning, the team has been friendly, knowledgeable, and always willing to go the extra mile to help. They made the process easy to understand, answered all of my questions, and helped me find coverage that fit my needs while saving me money. It's reassuring to know that my home and vehicle are protected by a company that truly values its customers. Excellent customer service, competitive rates, and an stress-free experience. I highly recommend them to anyone looking for reliable insurance. Special thanks to Kristie for your patience and professionalism. You’re awesome 😊"
We responded:
""Thank you so much for the wonderful five-star review! We are absolutely thrilled to hear that you have had such a positive experience bundling your mortgage and car insurance with us.

Our team always strives to make insurance simple, affordable, and stress-free, so knowing we achieved that for you means the world to us. I will be sure to pass along your special shoutout to Kristie—she will be delighted to know her patience and professionalism made such a great impact!

Thank you for choosing Will Worn State Farm to protect your home and vehicle, and for highly recommending us to others. We appreciate your trust and look forward to serving you for many years to come!""
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Lauren Alvey

July 28, 2026

5  out of  5
rating by Lauren Alvey
"Kristie is the real MVP! She worked quickly and thoroughly with us on a dwelling policy and made the process super easy. If you're looking for a kind, personable agent with the expertise to back it up, Kristie is your girl!"
We responded:
""Thank you so much for the 5-star review and the awesome shoutout to Kristie! She truly is an MVP, and we are so lucky to have her on our team. We're thrilled to hear she made getting your dwelling policy quick, thorough, and easy. If you ever need anything else, the whole team here at Will Worn State Farm is always happy to help!""
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Alana “Paige” Rahm

July 23, 2026

5  out of  5
rating by Alana “Paige” Rahm
"Kristie is amazing! She has amazing customer service and makes sure you leave satisfied and understanding!"
We responded:
""Thank you so much for the wonderful review! We are thrilled to hear that Kristie provided you with such amazing customer service. At Will Worn State Farm, making sure our clients leave satisfied and fully understanding their insurance coverage is always our top priority. We will definitely share your kind words with Kristie, and we appreciate you choosing us for your insurance needs!""
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Scott Watson

July 21, 2026

5  out of  5
rating by Scott Watson
"I had a great experience working with Savannah at State Farm! She was professional, responsive, and took the time to explain all of my options. She made everything simple and stress-free. I truly appreciate her excellent service and would highly recommend her!"
We responded:
"We are absolutely thrilled to hear that you had such a great experience working with Savannah. Providing professional, responsive, and stress-free service is exactly what we strive for every day.I will be sure to share your kind words with Savannah—she will be delighted to know her efforts made a difference. We truly appreciate your recommendation and thank you for choosing us for your insurance needs!"
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IdA Range

July 21, 2026

5  out of  5
rating by IdA Range
"Very friendly. Explain everything. Great job"
We responded:
""Thank you so much for taking the time to leave us this wonderful review! We are absolutely thrilled to hear that you had a friendly experience and that everything was explained clearly to you. Providing a stress-free and informative insurance experience is exactly what our team strives for. We truly appreciate your feedback and look forward to serving you for all of your insurance needs!""
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Kristy Burchett

July 2, 2026

5  out of  5
rating by Kristy Burchett
"Absolutely love this agency!! Kristie Darrow is the BEST!! She goes above and beyond for customers!"
We responded:
""Thank you so much for the 5-star review! We are thrilled to hear about your great experience. Kristie truly always goes above and beyond for our customers, and I will be sure to share your kind words with her and the rest of the team. We appreciate your business!""
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aletha clyde

June 30, 2026

5  out of  5
rating by aletha clyde
"Very concerned about me as a customer"
We responded:
""Thank you so much for taking the time to share your experience with Will Worn - State Farm! We strive to deliver clear, stress-free, and caring insurance solutions to our neighbors here in Albany. Our team is thrilled to hear we met your expectations, and we look forward to continuing to protect what matters most to you! Please don’t hesitate to reach out if you need anything else.""
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Lee Wright

June 25, 2026

5  out of  5
rating by Lee Wright
"I highly recommend. I've been with them for many years. Always take care of me with no problems."
We responded:
""Thank you so much for the high recommendation! We are incredibly grateful for your loyalty over the years. Our top priority is always ensuring our customers are well taken care of, and knowing we have delivered that consistency for you means the world to our team. We look forward to serving you for many more years to come!""
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Corie Fitzgibbon

June 24, 2026

5  out of  5
rating by Corie Fitzgibbon
"They are fabulous! Always personal and helpful. They genuinely care about their customers."
We responded:
""Thank you so much for this wonderful review! At Will Worn State Farm, we truly love taking care of our customers, and hearing that our personal approach and genuine care made a difference means the world to our team. Your support keeps us motivated to deliver the best experience possible. We look forward to being here for you whenever you need us!"
"
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Briana Harrelson

March 24, 2026

5  out of  5
rating by Briana Harrelson
"I had an amazing experience getting my insurance set up with State Farm! Savannah was absolutely incredible throughout the entire process. She was patient, knowledgeable, and took the time to explain every detail so I felt confident in my coverage.

She made what can sometimes be a stressful process feel easy and smooth, and she truly went above and beyond to make sure I got the best options for my needs.

If you’re looking for great service and someone who genuinely cares, I highly recommend working with Savannah. Thank you again!!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that you had a great experience getting your insurance set up with State Farm.

Savannah truly takes pride in being patient, knowledgeable, and making sure every detail is explained clearly—so you can feel confident in your coverage. We’re also glad she made the process feel smooth and stress-free and went above and beyond to find the best options for your needs.

We sincerely appreciate your recommendation and your kind words. Thank you again!"
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Danielle Huddleston

March 11, 2026

5  out of  5
rating by Danielle Huddleston
"This team is absolutely wonderful! They go above and beyond to make things so convenient for their clients. Many times, I've had the crew call or text me personally to give me reminders and updates, because I am the absolute worst with keeping on top of the "business side" of my business...but not this team! They handle the things I forget to do myself. 10 out 10 recommend! Thank you for all you do!"
We responded:
"Wow—thank you so much for the incredible review! We’re so glad to hear that our team has been able to make things easier and more convenient for you.

It means a lot that you feel taken care of, especially knowing we’re helping with the reminders and updates when it comes to the “business side” of things. We truly appreciate your trust and we’re grateful for the opportunity to support you.

Thank you again for the 10/10 recommendation—your kind words mean a lot!
"
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Christie Milner

February 18, 2026

5  out of  5
rating by Christie Milner
"We cannot say enough good things about our insurance agent. Kristie is truly amazing — always kind, patient, and incredibly fast to respond. No matter what question we have or what situation comes up, she explains everything clearly and makes sure we’re taken care of right away.
It’s rare to find someone who is both knowledgeable and genuinely caring, but she is exactly that. We always feel supported and confident knowing she’s looking out for us. If you need an insurance agent who is reliable, honest, and truly goes above and beyond, they are the one to call."
We responded:
"Wow, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible. "
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Marcia Reis

January 20, 2026

5  out of  5
rating by Marcia Reis
"Always responsive and helpful. I have had State Farm Insurance for 40 years,"
We responded:
"Thank you so much for your kind review! We truly appreciate your loyalty and are so grateful to have you as a long-time customer. Your feedback always means a lot to us, and we’re thrilled to know that we continue to meet your expectations."
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Taylor Hooks

January 19, 2026

5  out of  5
rating by Taylor Hooks
"So thankful for Will and Savannah for making this experience smooth and painless! Quick and easy service!"
We responded:
"We’ll be sure to share your comments with Savannah—they will be thrilled to know they made such a great impression. If there’s anything else we can do for you, please don’t hesitate to let us know. "
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Patricia Thornton

October 30, 2025

5  out of  5
rating by Patricia Thornton
"Great experience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Toni Stark

October 28, 2025

5  out of  5
rating by Toni Stark
"Kristie has taken good care of me for years, she is an exceptionally skilled agent, along with being a very sweet and caring person. I love the humanity she brings to insurance, highly recommend!"
We responded:
"We are so glad for the kind review. Kristie does an excellent job for us. Thanks again! "
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Shane Barfield

October 22, 2025

5  out of  5
rating by Shane Barfield
"Savannah is excellent. Professionalism at its finest.
Thank you State Farm!"
We responded:
"Thank you Shane. Savannah is the best! She always does a great job! "
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Sherry

October 1, 2025

5  out of  5
rating by Sherry
"I was looking for better coverage for my home and auto along with that small town connection that you used to have. I found it with Ms Kristie at State Farm. She was very down to earth and could tell she cared. She found me better coverage along with that personal care that is hard to find anymore. I like that old fashioned personal care. That to me is priceless. I am so happy to find them."
We responded:
"Thank you Sherry for the kind review. Local and down to earth is who we are. Please share our name with your friend's! "
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Bria

September 12, 2025

5  out of  5
rating by Bria
"This agency has taken the complexity out of insurance. Excellent customer service."
We responded:
"Insurance made easy. Thank you, Bria!❤️"